Marlborough Savings Bank’s Employee Wellness Program

Marlborough-Savings-bank-Logo3Over the past four and a half years, Marlborough Savings Bank has developed a comprehensive and engaging employee wellness program. The Bank started off slowly in 2009, offering employees a discount on their health care premium if they attended the Bank’s on-site Health Fair and completed a Health Assessment that was available through the Blue Cross Blue Shield (BCBS) website, “My Blue Health.” To help them fulfill the requirements of the Health Assessment, BCBS sponsored on-site screenings for body mass index (BMI), total cholesterol, and blood pressure. Local practitioners such as chiropractors, dentists, fitness professionals, nutritionists and massage therapists were invited to discuss health and wellness tips, and the Bank offered other informative exhibits geared towards helping people make the most of their health care dollars (i.e., Weight Watchers, bike safety, how to submit a claim to HRA and what constitutes qualifying purchases under FSA).

The following year in 2010, the Bank once again offered to give an additional contribution toward employees’ health care premiums for completion of the wellness program. To maintain momentum, the Bank hosted their own version of the “Biggest Loser” with a prize of a healthy lunch for the winning team. Over the year, the Bank took advantage of BCBS programs, such as the “Walking Works” program and utilized the “My Blue Health” website so that employees could participate in a point-based incentive program. Employees were awarded points for each health and wellness activity they participated in and points are automatically assigned by the system based on activities.  To keep things interesting, the Bank added a brown-bag lunch series called “Healthy Habits” and brought in local vendors to address topics such as healthy eating, screenings, stress reduction, physical activity, heart health, and office ergonomics.

By 2011, the Bank had formally established a Wellness Committee consisting of six enthusiastic and energetic employees. Working together, their mission is to offer a well-organized, year round wellness program that will help inspire and support co-workers through their wellness journey. Their goal is to provide the tools needed to make simple and positive changes, which would enable employees to implement long-term disease prevention strategies, improve their individual health and the overall health of the workplace.

With this mission now firmly in place, the Bank expanded the types of activities they offer and the events they sponsor. Together with other banks, employees participated in the Virgin HealthMiles Walking Challenge, and new this year is the “Couch to 5k” program. For all those who participated in and completed the wellness program, they had the opportunity to receive up to three months of health care. The Bank has been focusing on bringing in more variety to their programming to include information on gardening, pet health, feng shui, skin care, and how to “clean green.” Members from the community volunteer their time and services to provide these educational services. The Bank reports that with this diversified approach, there is increased employee participation and engagement.

Not only have Bank employees responded favorably to wellness activities (over 80% participation and 65% program completion), the cost to implement these activities is minimal ($2,200 for all wellness-related activities in 2012), and the Bank has seen a decrease of 7% in usage of their Health Reimbursement Account.

About Marlborough Savings Bank
Marlborough Savings Bank (MSB) is a locally run, independent mutual savings institution serving the Metrowest communities of Massachusetts since 1860. Mutual savings banks are owned by its depositors, not stockholders which deepens its commitment to its customers and the communities it serves. With branch offices in Marlborough, Northborough, Southborough, Sudbury and Westborough, MSB provides an extensive array of financial services and products for all personal and business life stages. A strong supporter of the communities, MSB is redefining what makes a great bank. For more information, visit